Help "Pin The Peninsula" with SHARE... (and Care)
Just as we value the rare sightings of wildlife - we are asking everyone to 'Pack Patience' and be respectful to the - equally rare sighting - when you walk into a well-staffed hotel, inn, B&B, restaurants - bars - food/beverage, shops, museums, tour operators, gas stations, etc.
Staffing shortages are causing operational challenges across the hospitality industry this summer, forcing many to limit services or hours of operations.
The reasons vary, but customer anger over masking requirements or service shortcomings have been sighted as contributing factors. (Leading OCL and other tourism and hospitality leaders around the state to offer up tips and trainings related to de-esclation techniques)
We want to "Pin the Peninsula" and SHARE... Respect (Elk), Patience (Blue Heron), Kindness (Olympic Marmot), and Joy (Orca) with both staff and visitors alike. Look for these buttons - even ask for your own button or sticker to wear - and remember to THANK the service staff who showed up for work today, as we all understand when doors are closes or services are limited due to adequate staffing.
Some of the root causes of this problem were ushered in with COVID-19; the realization that most hospitality industries are not pandemic proof, has resulted in many turning to farming or tech companies that have demonstrated fewer disruptions than hospitality.
Some of the current causes pre-date COVID-19 and continue to be destructive viruses of their own making. You've long heard the phrase "The Ugly American" depicting loud and oft-rude travelers expecting their native tongue and tastes will be found all around the globe. This attitude has been amplified as it has come home to roost domestically.
- 'Their native tongue' has been traded for DEI and BLM tensions
- Masking manners - or mandates - are too often drawing battle lines between visitors and owners
- Service delays and supply storages go against our Uber-Amazon-Instant-NOW! expectations and temperaments.
Sure there are issues of salary equity and affordable housing that need to be addressed. Along with sustainable sweet spots related to cars on the roads, feet on the trails, and major climate considerations for our air and oceans. But we all need to start - simply - by becoming the best example of the change we want to see in this world.
Respective | Responsibly | Trustworthy and | Fun to be Around or more playfully translated into SHARE... Respect | Patience | Kindness | and Joy with all.
What are your thoughts on this topic? Share in the conversation